Outsourced IT Department
Contact Tech The Right Way to Discover How We Can Reduce your Businesses IT Risk, Increase the Productivity Overall and Help You Save Money in the Process. We provide quality expertise with technical support outsourcing in the tech industry. We are here for you!
- Quick Response Times
Our Remote support offers quick resolution times contrary to a tech company that prefers to drive on-site. These quick response times result in more uptime and reduced downtime for your system. We will respond to your needs in an efficient and timely manner, so that you can focus on your business without any hassle.
- Cost Efficient
With Tech The Right Way’s Outsourced IT Department you are able to control your cost at a lower rate. With our remote support there is no on-site service fee or trip charge, everything can handled online or over the phone. Businesses benefit from IT outsourcing because it can benefit the growth of your business and is cost efficient.
- Technical Support
Tech The Right Way provides quality technical support ranging from assistance with Microsoft Office products to complex software, printing, or network issues. Each of our technicians have experience with various types of technology and software servers as well. A large amount of outsourced tech companies vaguely understand the technology that is a little old, we can help you with all of your technological needs. The services provided will help you leverage and grow your Microsoft Cloud technology infrastructure.
- Remote Support
The remote support provided by Tech The Right Way will be billed in 15-minute increments. Our remote management reduces the need for on-site work; access to workstations and servers will be checked quickly in a secure manner. We can support your company with our skilled tech team. We enforce patches, backups, and updates to be performed within your entire computing domain. No need to stress, our tech team will be continuously monitoring your IT systems and if any issues occur, we will provide solutions before there is any impact on your business.
- Knowledgeable Technicians
Our outsourced IT department offers quality IT services from our core team. Tech The Right Way is at the heart of enterprises small and large, removing the burden of IT so they may focus on running their business. We proactively monitor and update equipment to reduce the number of issues your business encounters. By minimizing the number of issues, our technicians are free to help you quickly when you need assistance. We want to be known for our expertise, responsiveness, and reliability. Our certified technicians are trained to help your business throughout all areas of the IT field.
- Predictable Pricing Model
Tech The Right Way’s goal is to ensure that your IT budget stays within the forecasted limits. These limits allow the cost to be budgeted, controlled, and planned with our technology services. Our services reduce the amount of downtime for your system because we know that can affect your business cost as well, resulting in a loss of productivity.
- Managed Backup Solutions
Our backup solutions are monitored by our technical staff. We run daily diagnostics remotely to spot any potential or ongoing issues. If your server or system ever goes down, if the network falls apart, or if a backup fails, Tech The Right Way will know before your company does. Our software allows us to monitor your systems, and react quickly if any issues are indicated.
- Monitoring of Equipment, Internet Circuits, and More
Our systems are capable of monitoring and manage your businesses network, server, cloud, software, computer health, and infrastructure. These systems enable us to identify early warnings for problematic equipment.
- Vendor Management
Let us contact your internet provider, telephone service company, copier leasing firm, and any other tech-related vendor you work with. We will contact them on your behalf to work out issues and ensure services and service plans are optimized.
- Monthly Workstation and Server Maintenance
This maintenance includes software updates and security patch application services. This maintenance allows our technicians to protect your data, implement security patches, review the operating system, check software updates, maintain the hardware, check for optimal performance of the server while managing and supporting the workstation as a whole.
- Active Directory or Azure Management
This allows Tech The Right Way to standardize your environment to ensure the best user experience possible. With our Vendor Management we are able to manage Azure, VoIP, Office 365 and many other providers. We can make sure that your network will be long lasting, and will provide you with the best user experience possible.
- Peripheral Support
Our support includes VoIP phones, cell phones, printers, scanners, any other devices you can imagine. We provide support for an unlimited number of devices, and our experience technicians will provide quality service for your business.
Support Ticket Forms & Troubleshooting (click one)
Support Contact Information:
If you need to call someone for technical support related to your computer, phone, or any network connection, call 832-422-6349 / 832-I-CAN-FIX
Quick Response Always
Having access to live support when we need it is key. Our manufacturing business runs 6 days a week. Tech The Right Way is there for us even on the weekend! Their quick responses are consistent and greatly appreciated.
Real Human Explanations
We have enjoyed working with Tech The Right Way for the last 7 years. Ryan is great with our staff and it is nice that you always explain what needs to be done, what you did, and what to expect....all in real human language we can understand.
Responsive Tech Support
After years of dealing with a slow, unresponsive tech group that did the bare minimum to get us by, we took the advice of a friend and gave Tech The Right Way a try. You guys were thorough and proactive from the start and haven't let us down yet! Thank you for the last 3 years.
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