Please note that Microsoft (and other reputable companies including banks) will never call you. And if they do, do not give them any information – state you need a case number and you will call their main number (which you will look up yourself).
Here is where you are supposed to report phone scams (per Microsoft): http://www.consumer.ftc.gov/articles/0076-telemarketing-scams
This is general info from Microsoft on how to avoid phone scams: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
I hope you have found this information helpful.Continue reading