Experience and Innovation
Our focus is to ensure the tools you have chosen to run your business are optimized and have minimal downtime while providing your team members a resource that is easy to contact and get assistance from. Great support allows you the freedom to focus on your business, not on dealing with technology issues.
Over two decades ago, we were amazed at the amount of bad the support provided for tech services. This led to the launch of a flexible, reliable solutions provider. Remembering our past ensures the quality of our future goal...provide excellent service.
OUR SUCCESS
We are happy to be running a debt-free company. We managed to get out of debt in year 5 and have been running for almost 20 years now. There is a tipping point in IT and once you hit that, you will be profitable. A key factor is to keep the clients you are able to partner with. We have very low client turnover (clients rarely leave). This has allowed us to grow and continue to provide excellent service in the industry.
OUR MISSION
Our Mission is to help business owners forecast IT related expenses while improving processes, team work environments, and ensuring maximum uptime. We want to help you grow your business and your team. We are a full service Managed Service Provider (MSP) with a team of technicians to back you up.
Our Philosophy
At Tech The Right Way, we have a mission to be the most respected IT service provider around. To do this, we have established a culture that supports our team members, so they can provide exceptional service to our customers. Without the dedication and hard work of our team members, we would be just another typical tech support company providing average services and taking days respond to requests for help.
TechTRW is at the heart of enterprises small and large, removing the burden of IT so they may focus on running their business. We proactively monitor and update equipment to reduce the number of issues your business encounters. By minimizing the number of issues, our technicians are free to help you quickly when you need assistance. We want to be known for our expertise, responsiveness, and reliability.
We value integrity, customer focus, knowledge, and innovation. Each of our employees has a different story, unique skills, and a nice variety of hobbies that engage their minds in other directions. These differences allow us to all bring a different perspective to the table when working on client projects yielding the best solutions for each situation.
Join us in celebrating fun projects, great clients, and amazing technicians by learning a little more about our team. I would like to thank you for your time and invite you to give us a call or shoot us an email.
Responsive Tech Support
After years of dealing with a slow, unresponsive tech group that did the bare minimum to get us by, we took the advice of a friend and gave Tech The Right Way a try. You guys were thorough and proactive from the start and haven't let us down yet! Thank you for the last 3 years.
Real Human Explanations
We have enjoyed working with Tech The Right Way for the last 7 years. Ryan is great with our staff and it is nice that you always explain what needs to be done, what you did, and what to expect....all in real human language we can understand.
Quick Response Always
Having access to live support when we need it is key. Our manufacturing business runs 6 days a week. Tech The Right Way is there for us even on the weekend! Their quick responses are consistent and greatly appreciated.
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