Tech The Right Way

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Experience and Innovation

Our focus is to ensure the tools you have chosen to run your business are optimized and have minimal downtime while providing your team members a resource that is easy to contact and get assistance from. Great support allows you the freedom to focus on your business, not on dealing with technology issues.

Over two decades ago, Angelia Taylor was amazed at the amount of bad the support provided for tech services. Peter Kust saw the need for superior services and support to be offered in the VoIP arena and began researching solutions.

The joining of these two minds led to the launch of a flexible, reliable solutions provider. Remembering our past ensures our future...provide excellent service.

Peter Kust and Angelia Taylor

Our Philosophy

At Tech The Right Way, we have a mission to be the most respected IT service provider around. To do this, we have established a culture that supports our team members, so they can provide exceptional service to our customers. Without the dedication and hard work of our team members, we would be just another typical tech support company providing average services and taking days respond to requests for help.

TechTRW is at the heart of enterprises small and large, removing the burden of IT so they may focus on running their business. We proactively monitor and update equipment to reduce the number of issues your business encounters. By minimizing the number of issues, our technicians are free to help you quickly when you need assistance. We want to be known for our expertise, responsiveness, and reliability.

We value integrity, customer focus, knowledge, and innovation. Each of our employees has a different story, unique skills, and a nice variety of hobbies that engage their minds in other directions. These differences allow us to all bring a different perspective to the table when working on client projects yielding the best solutions for each situation.

Join us in celebrating fun projects, great clients, and amazing technicians by learning a little more about our team. I would like to thank you for your time and invite you to give us a call or shoot us an email.

Our Core Team

Learn a little about some of the technicians who may help you today or in the near future!

ANGELIA TAYLOR

Director of Operations

Angelia has a degree in Education and over 20 years experience in Information Technology.  She is responsible for project planning, operational management, scheduling and client project reviews.  Hobbies include music and movies.

BASIC INFORMATION

Key Skills & Certifications

ITIL Foundation in IT Service Management, Citrix, Microsoft Certified Systems Engineer + Internet.  User training & documentation, Windows OS, Office 365,  CentOS, anti-virus solutions, PHP, WordPress, SEO

PETER NAYLAND KUST

Director of Technology

Peter is a Voice and Data Networking Engineer with 25+ years of experience covering all aspects of IT. Current focus is Voice over IP, layering that expertise over extensive experience in network routing and switching, business continuity planning, capacity planning, and network security.

BASIC INFORMATION

Key Skills & Certifications

Marine Corps. National resource for VoIP large-scale Design & Implementation, HIPAA (medical & financial), Cisco, Sun, HP, Linux/CentOS, MPLS, VPN solutions, LAN/WAN/Wireless Network Design and Implementation, ISP management

BLAZE HAUSER

Systems Engineer

Blaze has over 15 years experience in Information Technology.  He is responsible for end user support, server management, VoIP support, and server deployment.  Hobbies include music, gaming, car repair, and off road vehicles.

BASIC INFORMATION

Key Skills & Certifications

VMware solutions, data center management, large data storage solutions, Windows OS, server management, system migrations, Office 365, anti-virus solution, network management solutions, and documentation

Dane Riddle

Systems Engineer

Dane has over 20 years experience in Information Technology.  He is responsible for end user support, server management, and client relations.  Hobbies include being active in his community & real estate.

BASIC INFORMATION

Key Skills & Certifications

Windows OS, server management, system migrations, Office 365, anti-virus solutions, client relations, cabling, hardware, business phone systems, project planning, documentation

DR. JULIE CAMPBELL

Documentation Specialist

Dr. Campbell has over 15 years experience in the education industry.  She assists with project documentation and planning as well as employee training materials.  Hobbies include riding horses and dancing.

BASIC INFORMATION

Key Skills & Certifications

VMware solutions, data center management, large data storage solutions, Windows OS, server management, system migrations, Office 365, anti-virus solution, network management solutions, and documentation

BRUCE COX

Cabling Supervisor

Bruce has over 30 years cabling experience.  He is the guru of residential and commercial cabling solutions.  Bruce not only can manage and complete the work but is a master at training others to do things...The Right Way.  Hobbies include riding his motorcycle and playing drumset.

BASIC INFORMATION

Key Skills & Certifications

Cabling standards and solutions.  Creative thinking and solutions for tough situations, positive uplifting attitude no matter what the situation or task is

HARLAN COX

Cabling Technician

Harlan is new in the IT industry but comes to us with the knowledge of residential cabling solutions.  He has a Bachelors in Fine Arts and is currently pursuing a Bachelors in Aerospace Engineering at UT Austin.

BASIC INFORMATION

Key Skills & Certifications

Cabling standards and solutions.  Detail oriented, documentation, critical thinking, organized, inventory control, Apple device management

JIM ACOCK

Accountant

Jim provides bookkeeping and accounting solutions for TechTRW.  He has a great deal of computer support experience from past jobs.  This experience allows him to provide hands-on tech support in the Dallas / Fort Worth area of Texas.  Hobbies include music and grilling for friends.

BASIC INFORMATION

Key Skills & Certifications

Cash flow, financial reporting, forecasting & budgeting, AP management, AR management, activity based costing, internal controls, negotiations, banking relations

LYNDA WOOD

Facilities Manager

Lynda has an extensive background in the retail industry managing schedules, employees, and remodel projects.  She moved from retail to corporate facilities management almost a decade ago.  Hobbies include church, music, and family.

BASIC INFORMATION

Key Skills & Certifications

Vendor management, construction contractor management, inventory management, service contractor management, scheduling, project management

RYAN FULLER

Technical Administrator

Ryan comes with a wealth of experience from different industries.  He has handled marketing, operations, inventory, and scheduling in industries ranging from wedding production to executive suite services.  Hobbies include being a DJ, reading, and antiques.

BASIC INFORMATION

Key Skills & Certifications

Inventory management, vendor management, service contractor management, scheduling, project management, product research

After years of dealing with a slow, unresponsive tech group that did the bare minimum to get us by, we took the advice of a friend and gave Tech The Right Way a try. You guys were thorough and proactive from the start and haven't let us down yet! Thank you for the last 3 years,

Jason

Sugarland Investment Agent

We have enjoyed working with Tech The Right Way for the last 7 years. Blaze is great with our staff and it is nice that you always explain what needs to be done, what you did, and what to expect....all in real human language we can understand.

Michael

Houston Business Owner

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